Frequently Asked Questions
Got questions? Here are some answers.
We offer a variety of eclectic items that celebrate Celtic and Welsh culture, along with unique esoteric products designed and crafted by local artists. We use UK based Print on Demand suppliers to add these designs to our products. You’ll find everything from art to home decor, each piece with its own story.
Placing an order is simple! Just select the item you want, add it to your cart, and follow the prompts to checkout. Our secure payment process makes your shopping experience smooth and hassle-free.
If you’re not completely happy with your purchase, Please see our returns policy for more details. We aim to keep our customers satisfied!
Unfortunately we do not offer Gift Wrapping at this time. We may offer it in the future with some of our made in house items.
You can reach us through the ‘Contact’ page on our site. Whether you have questions or feedback, we’d love to hear from you and will respond as soon as we can.
While we primarily operate online, we work closely with local artists based in Wales and the rest of the UK. Our items reflect their Artistry and craftsmanship, bringing a bit of local flavour to your home, no matter where you are.
At StoneHollow, our mission is to curate the most sustainable, ethical collection for conscious customers in the UK. To achieve this, we carefully select specialist print-on-demand partners who offer the highest standard of organic, recycled, and eco-certified products—even if no single supplier can provide every garment or accessory we envision.
This means your order might arrive in more than one parcel, fulfilled by different suppliers in the UK. We believe that this approach allows us to champion true sustainability, quality, and choice, without compromising on our values. Wherever possible, we prioritize partners who use plastic-free packaging, local fulfillment, and carbon-offset shipping.
Our commitment to transparency means you’ll always know:
Why your order may be split into multiple deliveries
Which supplier produced and shipped each item
What actions we’re taking to minimize shipping impact (such as using recycled packaging and suppliers with carbon-neutral delivery)
We’re not perfect, but we aim to lead by example—offering eco options, supporting British suppliers, and providing honest information so you can shop with confidence.
Need more help?
If you have any further questions, feel free to reach out. We’re here to assist you!